Zoho CRM

With the trust of over 2,50,000 businesses across 180 countries, Zoho CRM helps you align your sales & marketing teams to form loyal client relationships. Zoho CRM software allows you to manage and control the customer lifecycle. You can create, manage and analyse at each touchpoint for an effective and efficient client relationship.

ALONGSIDE ZOHO CRM

ZOHO CRM FEATURES

  • Sales Force Automation
  • Lead & Deal Management
  • Real-Time Analytics
  • Sales Performance Management

Your sales force is the core of your business. They need to be on the top of their game, ALWAYS & EVERY DAY! Zoho CRM software ensures that they have all the relevant data whenever they need it.  Let them nurture your leads and convert them to your loyal clients.

Lead management is the bridge between Sales and Marketing Teams. This cross-team synergy helps your organisation to generate quality leads from diverse sources, nurture them, and create opportunities with qualified leads.

You can command your business with Detailed Dashboards, Customised Reports on Lead Generation, Conversion Reports as per territories and sales reps.

Zoho CRM software helps your sales team to analyse and improve their sales performance with accurate forecasts, territory management and real-time analysis of the data.

ELEMENTS

Business Sales Process Automation

  1. Track sales opportunities and customer interactions, in one place
  2. Get real-time notifications for every interaction on every channel
  3. Conduct Sales Presentations & Webinar for Sales Teams and Clients
  4. Monitor deals across your pipelines and focuses on the ones you have the highest chance of closing

Multichannel Lead Generation

With the plethora of touchpoints, you can create effective and multichannel personalised marketing messages. You can connect with your customers and prospects using multiple tools and Zoho CRM features.

Step - 01

Get everything together with an amazing Sales Inbox – Everything in your CRM simplified

Step - 02

Generate Leads from Live Chats with Website Visitors

Step - 03

Get All Sales Signals across your leads, contacts and accounts

Step - 04

In-depth analytics to help you analyse the effectiveness of your campaigns and activities

Lead & Deal Management

Lead management is the bridge between Sales and Marketing Teams. This cross-team synergy helps your organisation to generate quality leads from diverse sources, nurture them, and create opportunities with qualified leads. Here is how you do it:

Step - 01

Create a Lead Process Management

Step - 02

Customised Pipelines for different products or services

Step - 03

Configure Lead Qualification & Scoring

Step - 04

Detailed Lead Analytics

Account Management

Your key accounts contribute most to your business, and they are a handful. You can provide an exceptional experience to these key clients with Zoho CRM.

  1. Create a personalised post engagement experience with campaigns and value-driven offers
  2. Analyse the real-time data from activities and take proactive steps to ensure client satisfaction
  3. Manage the issues and requests raised by the client with SLA has driven service management

Artificial Intelligence

Empower your sales team with an in-built Zoho AI tool – ZIA. ZIA will help you with its smart analysis and predictions. Imagine, you have pre-emptive information on your leads, deals and sales activities.

Step - 01

Keep your teams productive with intelligent automation suggested by ZIA

Step - 02

Proactive communication with your leads and clients and contextual updating of data from public domains

Step - 03

Improve customer experience with meaningful recommendations

Step - 04

Intelligent Predictions based upon data, activities and modules

Sales Performance Management

Zoho CRM’s features help your sales team to analyse and improve their sales performance with accurate forecasts, territory management and real-time analysis of the data

Step - 01

Intelligent Predictions based upon data, activities and modules

Step - 02

Intelligent Predictions based upon data, activities and modules

Step - 03

In-depth analysis of lead creation, conversion, and revenue changes

Step - 04

40+ Pre-built reports with multiple analytical tools – (Multitude Analytics)

INTEGRATIONS

FAQs

Yes, we can arrange a demo at your convenient time with Zoho Meetings. The session is 1 hour. Also, you can choose your own time to book the demo here.  

Our experts will understand your requirements and share the most suitable option. You can discuss your needs, customer life cycle and user base to make an informed decision. 

Yes, we support 28 languages: Arabic, English (US), English (UK), Bulgarian, Bahasa Indonesian, Chinese (Simplified), Chinese (Traditional), Croatia (Hrvatski), Czech, Dutch (Nederland), Danish, French, German (Deutsch), Hungarian (Magyar), Hindi, Italiano (Italy), Japanese, Polish (Polish), Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish (Espanol), Swedish(Svenska), Thai, Turkish, Vietnamese, Korean, Hebrew. 

This is dependent upon the scope of work. We have a timeline-based implementation plan with our clients. This will help us, and our clients align the resources for smooth implementation.

Zoho CRM has multiple plans suited to every business type. You can choose the plan as per your budget and your requirements.

You can migrate from your existing CRM to Zoho CRM. Our implementation team will help you with this migration so that data loss can be avoided.  

Yes, we can customise it as per your needs. Please discuss your requirements in detail and we can suggest the best possible way to do it.